Help Center
Before diving into the help center and set-up guides, make sure you have reviewed the App Tour page.
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Connection To Shopify
Learn how the app connects as carrier service and interacts with Shopify Shippng Zones.
Connection To Shopify -
Set-Up Overview
Explains important details of first steps to take after you install, and how to test rates at checkout and then go live.
Set-Up Overview -
Set-Up Guides
A list of set-up guides that offer detailed walkthrough videos for your shop's specific use cases.
Set-Up Guides
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Rule Based Rates
How to use Free Shipping, Flat Rate, By Items, By Weight, and By Price rate type.
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Rules
Add shipping cost adjustments and hide or show rates based on a powerful list of conditions.
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Product Groups
How to create product groups, search for and select products and variants, and re-assign products.
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Blended Rates
Blended rates are the rates that show when there are multiple product groups in an order.
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Rate Failure / Zone Restriction
How to restrict products from shipping from specific zones by failing rates.
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Postal Code Sub-Zones
How to set-up additional zones that are defined by a list of postal codes.
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Common Questions
Can’t figure out which guide has an answer, read through a list of real questions to find your answer.
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Troubleshooting Checklist
Use this checklist if you’ve followed the set-up guides and you’re still not getting rates or the right results.
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Developer API
Documentation for our API, used by integration partners to retrieve rates directly from the app.
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